The Quick type: In case you are looking for an original engagement ring or unique wedding present, Leibish & Co. has actually a robust stock of high-quality, colorful, and conflict-free expensive diamonds and gems. The family-run company was operating online since 1998 with an individual touch that features generated perform company the world over. Leibish & Co. makes it simple to purchase loose rocks or to use their complimentary “Design yours” device to carry the perfect bit of jewelry your. With decades of experience and strong workmanship under the buckle, Leibish & Co. is found on the brink of increasing its stock to watches and other add-ons.
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Whenever Leibish Polnauer launched his first internet based diamond business in 1998, it took nearly a full day to upload a single picture and explanation to their web site â but he was a visionary which saw potential for the fledgling world of ecommerce. “When he sees the possibility in a thought, he’ll fit everything in in his capacity to advance with it,” said Benji Margolese, Director of material Marketing for Leibish & Co.
Leibish produced an effective, family-run operation with his spouse and children helping in management opportunities. Obtained expanded a fruitful web business with workplaces located around the world. Leibish & Co. is a leader in distinctive colored expensive diamonds and gemstones being hard to find someplace else. The expensive diamonds are also conflict-free, which will be an important factor for many consumers.
“folks arrive at us simply because they seek out something a little different, some thing a little more unique than what everyone provides,” Benji mentioned.
While Leibish & Co. provides top-quality old-fashioned diamonds, the organization focuses primarily on colorful, unique jewellery. Whenever asked precisely why the business features such a top client return price, Benji easily pinpoints the primary reason.
“It’s a mixture of excellent items, great solution, and jewelry created towards highest quantities of brilliance,” he stated. “The jewellery we make is certainly not your daily, mass-produced type of product. Each piece is actually tailor-made to perfectly suit the diamond or gemstone picked of the client.”
A household Affair With individual Service
Leibish & Co. is a real family business, with Leibish’s friends playing key parts in business.
Leibish functions as creator and chairman associated with business, while his wife, Rosi, could be the business’ occasions Manager. Their own eldest girl, Chavi, functions as the Lead Jewelry Designer â basically an enormous responsibility since custom jewellery comprises significantly more than 50percent for the business’s company, Benji said.
Leibish’s eldest boy, Yossi, could be the Chief Executive Officer of Leibish & Co. Another daughter, Shmulik, who is a graduate for the Gemological Institute of The united states, may be the main Diamond Buyer when it comes down to organization. “Shmulik is, seriously, one of most gifted shade diamond specialists in a,” Benji mentioned.
Leibish’s son Itzik could be the businesses COO and works the ny office on Fifth Avenue. Yoni, that is the youngest of Leibish’s five youngsters, will be the businesses CFO.
“as among the longtime people in the team, I can let you know that, though there isn’t any connection, they consider me personally, as well as others, part of their family,” Benji mentioned. “We all bring our very own knowledge on company, but collaborate to regularly grow the business.”
Clients are additionally addressed like household at Leibish & Co., where the business invests energy into personal service and sales. “If you have ever handled one particular agent, as an example, that is the same person you can expect to usually deal with, regardless of what you’re contacting or writing within,” Benji mentioned. “we do not trust passing clients to different departments when they have a question or particular concern they would like to cope with.”
Clients originate from All Over the World
Leibish provides some different types of customers: there are customers, which mainly store through internet site, stores, and those inside trade company, whom generally go to the organizations major workplaces in ny, Israel, and Hong Kong.
Nearly all Leibish & Co.’s clients are through the U . S .. Its next most well known market is actually Canada, with great britain, Australian Continent, Hong Kong, together with rest of Europe.
Clients at each and every phase of existence store at Leibish & Co., though nearly all are involving the ages of 35 and 54, Benji said. Moreover, the business garners approximately 300,000 website visits monthly â and keeps the majority of their customers coming back again.
“with more than a 70% return consumer rating, we stay among the most well-known companies within our market,” he stated.
Colourful Diamonds & Gemstones With a “Design your very own” Option
Leibish & Co. stocks top-quality jewelry, but in addition keeps inventory flexibility, specifically for on the web consumers, Benji said. The company carries numerous free diamonds and priceless gemstones, but its key products are customized precious jewelry designs.
“We hold extreme collection of multicolor diamond and gemstone precious jewelry, with for the rarest shades actually ever seen,” the guy stated. “the audience is recognized most readily useful by the bread-and-butter items â yellowish diamond and green diamond wedding rings. However, we sell expensive jewelry of virtually every tone, and priceless gemstones â such as sapphires, emeralds, and rubies. We offer jewellery crafted with colorless diamonds, too, but all of our expertise is within the realm of color.”
For consumers who have one thing in mind and want help which makes it possible, Leibish & Co. supplies a “Design your personal” jewelry tool, which Benji stated is their most widely used item.
“Obviously, when searching for a special piece, folks frequently wish particular stones and setting styles they will have currently fallen in love with,” the guy mentioned. The “Design your own personal” instrument makes it possible for clients to construct a piece using the stone, setting, and steel regarding choice.
“it permits these to bring their own fantasies your â with your knowledge in artistry,” Benji informed all of us.
Add-ons & brand-new Online Tools in Store for Leibish & Co.
because appears forward to the near future, Leibish & Co. is slowly moving toward higher-ticket things and a lot more product assortment. The company seems comfortable branching out over new products because of the determination and love it relates to perfect its present projects.
“we now have talked-about presenting a lot of different accessories â such as deluxe watches, handbags, as well as pencils,” Benji mentioned. “But we chose to wait until we 1st perfected all of our primary line of item, that is diamonds.”
Leibish & Co. normally researching to continue mastering its popular internet site, also. One of the ways it intends to improve the on line experience is by introducing enhanced truth functions, that’ll provide digital customers more of an in-store knowledge.
As an organization with its sources in colourful expensive diamonds and ecommerce, Leibish & Co. will continue to innovate in a conventional business which views modification while the exception, perhaps not the guideline.
