I’d produced month-to-month automatic fixed count EFT payments over the first 12 months of mortgage

The allegations made in these complaints are unproven, are never representative of all consumers’ experiences with Advantage, and could possibly get incorporate dated pointers (about rates, bonus offers, etc.). Note that a lender with a large customer base is likely to also have a higher number of complaints when compared with smaller lenders.

“I have an installment package already have a living driven commission which had been setup as a result of KHESLC, they withdraw XXXX off my bank account thirty day period and put they within the membership number XXXX and this continues on what you week and has now because XXXX away from XXXX that it letter I recently obtained XX/XX/XXXX and so i must not be in default XXXX XXXX”

I disputed it back at my credit report and because I got closed a binding agreement they said that it absolutely was legitimate

“I have a consolidated student load balance that was refinanced in early XXXX with Kentucky Higher Education Student Loan Corporation. In XX/XX/XXXX and again in XX/XX/XXXX I made extra one time payments through the KHESLC online payment system with the intent of accelerating the payback of the loan balance. In XX/XX/XXXX, I received an alert from my credit monitoring service that my student loan balance had increased. I logged into the KHESLC web portal to determine what caused my balance to increase, and was surprised to learn that now EFT payment had been made in XX/XX/XXXX, XX/XX/XXXX, or XX/XX/XXXX. I contacted KHESLC on XX/XX/XXXX. I was informed by XXXX that when you make a one time payment online, EFT is temporarily suspended and your due date is pushed out equivalent to the number of monthly payments the one time payment would have covered automatically. The only way to prevent that and continue with the scheduled EFT payments and make a one time payment is to either email or call into a servicing specialist first. I was informed I accepted this practice by signing up for EFT payments 14 months ago, and was also denied my request to have the payment I made back in XX/XX/XXXX and XX/XX/XXXX retroactively applied to the monthly statement balances and accrued interest credited. I also requested and was denied an escalation to a manager or supervisor to review. At no time during the online payment process was I made aware the one time payment would pause my monthly scheduled EFT payments, or given the option to choose whether or not I wished to pause or continue those payments. If desired, it would have been very easy for KHESLC to make me aware with a pop up or acknowledgement at the time of payment so I could take appropriate action to ensure my regularly scheduled EFT payments continued. As a result I lost over of what should have been a payment on loan principle to interest. If not outright illegal, this practice is clearly unethical.”

In my opinion which to get an excellent predatory lending strategy by which KHESLC may be able to increase accumulated desire with the loan without any degree otherwise intent of one’s debtor, in an effort to increase their money

“We first started researching calls of Kentucky degree immediately after my dad passed away when you look at the XX/XX/XXXX. I avoided the fresh phone calls to start with but felt like I wanted to cleanse right tennesseetitleloans.net/cities/chattanooga/ up my borrowing from the bank thus i answered the device. I believed because of my feeling immediately following dad introduced, this is the borrowed funds I’d many years ago. We even-set up percentage agreements into college so i you are going to pay-off good morning. Really once i try delivering higher toward my credit report looking to locate anything repaired We observed most other fraudulent hobby back at my credit history. Including which have a couple of almost every other societal protection wide variety linked to my personal membership. And additionally other profile that were perhaps not exploit and get since become eliminated when i review my credit file I noticed the college that i to start with got the borrowed funds is on the website together with membership signed. So as I’m deciding on it Kentucky higher education it shows You will find even made payments which i hadn’t earlier. They shows I experienced the loan for the XXXX and that i performed perhaps not rating financing off one school inside the XXXX. In addition attained off to the college assuming it in the end called me personally straight back, I had a lengthy discussion with hi women on the my membership I inquired the lady to send me personally the initial documents of your loan in which I experienced initial started the mortgage into business. I have not gotten one to documents through current email address. She also went on and on on every procedure We would need to experience, which, We shared with her that was perhaps not my mortgage. I am not browsing pay that loan that is not mine Im taking action. I called and you can spoke having a female into borrowing from the bank bureau whom contributed me to get in touch with all of you. Delight help me to using this count as it is gonna stop myself regarding providing my stimulus or anything that come from the us government eg my personal taxation come back, ect. I really don’t owe which financing, and i also can attach a duplicate out of dos from my credit reports. Then you may observe that I didn’t get this mortgage and possess come across all the fraudulent pastime which had been into the my personal account. Thanks a lot for the time and I am hoping in order to listen to right back quickly.”